Real design thinking: the value of keeping a reflective journal

Keeping track of your thinking processes across research and design projects may give you insights that will help you meet new challenges more effectively. (Previously published in UX Collective, May 17, 2021.) The philosopher George Santayana famously said that “those who cannot remember the past are condemned to repeat it.” That’s perhaps the most useful and practical […]

Some important considerations before starting a research project

We all get excited when embarking on a new research project, but it is important to pause and reflect before you begin; building a strong rationale for research can lead to better outcomes for both practitioners and stakeholders. I have been leading user research projects for more than twenty years. During that time, I’ve worked […]

Top twenty design books

Those clever people over at SMAPLY have put together an interesting list of ‘top twenty design books‘. I don’t agree with all their choices (where’s ‘Don’t Make Me Think’ by Steve Krug, for example?) but there are some crackers and some absolute classics here… Good to see the list includes Victor Papanek’s inspirational Design for […]